Helpdesk Ticketing

Email-to-ticket service automation & management

Ekso brings CRM and customer ticketing alongside all your internal work management.

Seamless integration with your email systems.

Implement your customer logic with custom fields and conditional rules engine.

Enterprise-grade customization and data compliance control with bring-your-own Microsoft Azure database and storage.

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Our free plan provides unlimited users — no credit card required.

Enterprise-grade capabilities for power outcomes

Service Level Agreements

Everything automatically on the clock, tracking progress and response times against service level agreements. Works wonders for both internal and external stakeholders.

Rules Processing

At scale, one size rarely fits all, so automate business process customizations using rules coupled with actions. Handle escalations, approvals, rejections, notifications and more.

Containment

Containers make for easy filtering and finding of tasks and tickets. Use custom data fields and tags to organize and prioritize work and support tickets.

Killer UX

Simple, intuitive and easy to use, super-quick performance makes for an amazing user experience.

Enterprise Visibility

Share and link ticketing data with internal workloads to ensure customer works meets service level agreements.

Custom Workflows

Define any kind of process and workflow. Put in place custom data fields and gatekeepers to ensure quality and compliance.

Get Started

Our free plan provides unlimited users — no credit card required.

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